home | user reviews | User Review: C 515BEE CD Player - Problems also with C515's sold in Mexico

User Review: C 515BEE CD Player - Problems also with C515's sold in Mexico

July 26, 2010

Products: C 515BEE CD Player

The C515BEE is very well designed and produces outstanding sosund. However, I purchased one in Mexico City from the official dealer in July, 2009. After 10 months of use, I got the famous "no disc" message. The dealer repaired it but it took 4 (FOUR) weeks to be ready. Worst of all, NAD does not respect its warranty documents in Mexico, limiting it to only 1 year without giving you any document stating that warranty exception when you buy the product. Since customers in other parts of the world have experienced the problem two or more times, I just hope NAD honors its name and rapairs the player next time I face this problem. My advice: do not purcahse this products in Mexico.



The "No Disc" issue described by some C 515BEE owners was a problem that affected some batches of product made during a three month period from November 2007 to January 2008. It was due to a part called a leaf switch which is used by most brands but only available from a few sub contractors, so this issue affected our competitors' CD players too. The repair is simple and NAD acted quickly to ensure that most units were corrected before being sold. If you do experience this issue please contact your dealer or local distributor who can fix it for you. Units made after January 2008 are not affected, so any players being bought today will not have this problem.

JM Calderón - Mexico City

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C 515BEE CD Player

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