home | user reviews | User Review: T 187 Surround Sound Preamp Processor, T 977 Seven Channel Power Amplifier - t-187 annoying to use

User Review: T 187 Surround Sound Preamp Processor, T 977 Seven Channel Power Amplifier - t-187 annoying to use

February 19, 2013

Products: T 187 Surround Sound Preamp Processor, T 977 Seven Channel Power Amplifier

I just bought this combination and it sounds great and functions perfectly with my new esl speakers. The beef that I have with this combination is that when I want to listen via the headphones, I have to perform several steps : 1. turn off power to the powered-sub woofer 2. unplug the synch cable between the 187 and the 977 3. turn off the 977 Step 2 is required because the 977 won't allow me to turn it off if the 187 is supplying 12v across the sync cable - very annoying. The expected behavior is supposed to be that when I plug in the headphones, all speakers are cutout. The way the speakers work in this setup, I'm reluctant to use my headphones because of all of the steps I have to perform in preparation. Buzz Kill. I spoke to a tech rep at NAD and his explanation was that half of the customers want it this way and the other half want it the other way. This must be a feature of the more expensive set of hardware as all of my previous experience has been the proper cutout of the speakers when the headphones are used.

 

NAD Response

Hi Vipin, thank you for submitting your T187 Surround Sound Preamp Processor comments. Based on the information provided, we understand that a discussion took place with one of NAD support staff, and the information given wasn't entirely accurate. We apologize for this experience with our support staff, and would like to give you some tips for an easier way to listen to your headphones. With the 12V Trigger and amplifier turned off, set up a new AV Preset in one of the available or "open" presets. Set the speaker set up to "Subwoofer Off", then save these settings under "Preset 5" for example and name it "Headphones". You'll now be able to quickly switch to this preset using the supplied remote control.

vipin agrawal - palo alto, ca

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